Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Efferem Sanchez
Office Hours
Address
Downey, CA 90241-5628
Across from the Downey Adult School - Columbus High School
Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Simple Insights®
Credit score facts and myths
Credit score facts and myths
Think it’s impossible to improve credit scores? That’s just one of many credit score myths. Read on to learn about some common misconceptions.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Car battery maintenance and replacement tips
Car battery maintenance and replacement tips
Have you checked your vehicle's battery? Read this article to learn all about your battery and when to replace it.
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Viewing team member 1 of 8
Ernesto Palacios
License #0I39580
With nearly two decades in the insurance industry, I have come to truly enjoy helping customers in Downey, CA feel confident about protecting what matters most. As part of the Efferem Sanchez State Farm team, I assist with auto, home, and life insurance, taking time to explain options so everything feels clear and tailored to your needs. I am licensed in Property and Casualty, Life, and Health insurance and also serve as a Public Notary, allowing me to support customers in more ways. Originally from Whittier, I value staying connected to the local community I serve. Outside of work, I enjoy live sporting events, traveling, and spending time with family and friends.
Viewing team member 2 of 8
Elisa Gomez-Santana
Account Representative
License #4248230
Growing up between Guadalajara and Los Angeles has given me a strong appreciation for community, which I bring to my work with customers in Downey, CA. As part of the Efferem Sanchez State Farm team, I help with auto, fire, health, life, and business insurance, focusing on finding coverage that fits each person’s needs. I enjoy making the process feel approachable so you can feel confident in your decisions. Outside the office, I love traveling, trying new foods, and spending time with family. I look forward to helping you find the right coverage.
Viewing team member 3 of 8
Amanda Robles
License #0K06219
Being raised in Whittier, CA has kept me closely connected to the communities I serve, including here in Downey, CA. As part of the Efferem Sanchez State Farm team, I help customers with auto, home, and life insurance, focusing on making coverage simple and easy to understand. Since starting my insurance career in 2013, I have enjoyed helping people feel more confident about protecting their families. I take pride in offering support that feels both personal and reliable. Outside of work, I enjoy spending time with family and friends, going to Disneyland, and watching movies.
Viewing team member 4 of 8
Lily Hernandez
Account Representative
License #0M80164
Helping customers feel informed and confident in their coverage decisions is what I enjoy most about working in insurance here in Downey, CA. As part of the Efferem Sanchez State Farm team, I assist with auto, home, and life insurance, focusing on clear guidance and a strong customer experience. I am licensed in Property, Casualty, Life, and Health insurance and am bilingual in English and Spanish, which allows me to better support our local community. I graduated from Cal State Long Beach with a degree in Consumer Affairs, which shapes how I approach customer care. Outside of work, I enjoy making memories with family, whether traveling, visiting theme parks, or relaxing at home.
Viewing team member 5 of 8
Jessica Casillas
Account Representative
License #0K79464
Helping customers feel supported and informed is what drew me to insurance, and I enjoy doing that every day here in Downey, CA. As part of the Efferem Sanchez State Farm team, I assist with auto, home, and life insurance, answering questions and helping you feel confident in your coverage. I have been in the insurance and customer service industry since 2019 and am licensed in Property and Casualty, Life, and Health. I take pride in creating a straightforward and helpful experience for every customer. Outside of work, I enjoy spending time with family and going to Disneyland.
Viewing team member 6 of 8
Hilda Kolta
Account Representative
License #0K70406
Being able to connect with and support a diverse community is what I enjoy most about working in Downey, CA. As part of the Efferem Sanchez State Farm team, I help customers with auto, home, and life insurance, focusing on making coverage clear and accessible. I am licensed in Property and Casualty, Life, and Health insurance and have been in the customer service industry since 2004. Being bilingual in English and Spanish allows me to better serve a wider range of customers. Outside of work, I enjoy spending time with my two children and my family.
Viewing team member 7 of 8
Destiny Hernandez
Customer Service Manager
License #4249641
Working in customer service for many years has shown me how important it is to feel heard and supported, which I bring to my work with customers in Downey, CA. As part of the Efferem Sanchez State Farm team, I help with auto, home, and renters insurance, focusing on making sure you understand your coverage and feel confident in your choices. I have been in customer service since 2014 and started my insurance career in 2022, and I am licensed in Property and Casualty. Being bilingual in English and Spanish allows me to better serve our community. Outside of work, I enjoy hiking, traveling, and going to concerts.
Viewing team member 8 of 8
Sonia Duenas
Account Representative
License #4432222