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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria Santiago

June 26, 2025

5  out of  5
rating by Victoria Santiago
"Hola tengo muchos años con State Farm y en esta ocasión me atendió la señorita Sonia que su atención fue muy amable y profesional. Gracias x contar con personas como Sonia .💯 eficiente"
We responded:
"Muchas gracias por las palabras amables. Te apreciamos. Efferem"
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Vane Liz

June 20, 2025

5  out of  5
rating by Vane Liz
"Hi everyone With everything financially increasing in this world. It makes a difference when you encounter someone like Sonia who has the patience to review and answer all your questions regarding policy. I wanted to make sure I had all possible discounts and she was not bothered at all to review the 4 cars we have with State Farm She made my day ;)"
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Ryan Guerrero

June 20, 2025

5  out of  5
rating by Ryan Guerrero
"I wanted to take a moment to leave a review for Dulce Macias. She was incredibly kind, professional, and helpful throughout the entire process. I had received online quotes from several different insurance companies, and State Farm offered the best rate for the coverage I needed. When Dulce and I spoke over the phone, she provided me with a personalized quote that was even lower than what I initially saw on the State Farm website. I’m grateful she reached out and used her knowledge/expertise to help secure the best possible rate for me. I highly recommend working with Dulce Macias."
We responded:
"Ryan, Thank you for kind words towards Dulce and our team. I am thankful she was able to help you with your auto insurance and give you the individual attention needed. Our customer experience is extremely important to us. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance "
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Benjamin Agatep

June 18, 2025

5  out of  5
rating by Benjamin Agatep
"Jessica was very helpfull and a pleasure to work with. Great customer service."
We responded:
"Ben, Dulce does a fantastic job with our clients and always goes above and beyond. Thank you for sharing your experience with her and our team. Our primary goal is to provide the best customer service possible. Thank you for trusting our office, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Lilia Trejo

June 17, 2025

5  out of  5
rating by Lilia Trejo
"I’ve been working with Dulce for the past 3 years and she is great. Always friendly and very helpful anytime I call for my home/auto insurance needs."
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DeeDee

June 14, 2025

5  out of  5
rating by DeeDee
"If i can rate 10 stars i would!!!! Thank you so much to the young lady that assisted me. It's not often i write reviews but this representative was TOP TIER, I just had to. Thank you DESTINY HERNANDEZ!!! The whole process has been so fast and smooth, I now found the company i will be using for all my insurance needs!I will be back soon. Thank you so much"
We responded:
"Wow! Thank you so much for your great review of Destiny and what she does for her clients. I am so thankful that we are able to provide you with a positive customer experience! We thank you for your business; and we thank you for trusting us with what matters most! Efferem Sanchez, Agent State Farm Insurance"
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Josh Salazar

June 13, 2025

5  out of  5
rating by Josh Salazar
"Been with Efferem at State Farm for many years, love the team. Recently spoke with Dulce regarding regular insurance matters, she asked when was the last time I went over coverages and life insurance, she is very knowledgeable about the subject and provided great advise for future security which I believe will be very helpful."
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Krystal Macias

June 10, 2025

5  out of  5
rating by Krystal Macias
"Dulce at State Farm is phenomenal!! She’s always there when I need her, never fails to help, and makes managing my home, auto, PLUP and life insurance easy and stress free."
We responded:
"Krystal, Thank you so much for your response. I'm so happy Dulce was able to assist you with your Auto, Home, Personal Liability, and Life Insurance needs. More importantly, I am thankful it was stress free. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance "
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Maria Hernandez

June 10, 2025

5  out of  5
rating by Maria Hernandez
"Thank you Destiny for all your help and for answering all my questions. You made things so easy for my family. Destiny made sure I got the coverage I needed that will protect us 💯. She was really friendly and easy to talk to. I am very happy with State Farm. I highly recommend working with Destiny!! Thank you for everything!"
We responded:
"Maria, Thank you for the kind words towards Destiny and our team. Your recommendation means the world to us; there could not be a higher compliment than a referral and recommendation. Our service efforts are a top priority, and we thank you for trusting us with your insurance needs. Efferem Sanchez, Agent State Farm Insurance "
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theresa martinez

June 10, 2025

5  out of  5
rating by theresa martinez
"My family and I have been with state farm for a while and have always dealt with destiny Hernandez and she is always so amazing and helpful. She always makes it super easy for us and gives us an amazing experience."
We responded:
"Theresa, Thank you for your years of loyalty...we appreciate you and your trust in our office. I'm thankful Destiny has been able to provide you with an Amazing Experience...our customer experience is a top priority. Thank you for trusting our office over the years to take care of what matters most to you. Efferem Sanchez, Agent State Farm Insurance"
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Ivette Tee

June 10, 2025

5  out of  5
rating by Ivette Tee
"I called in for some quotes and got the opportunity to speak with destiny , she was so kind and detailed!! She made me feel so welcomed ! I will be calling back to move forward :)"
We responded:
"Ivette, Thank you for the opportunity to earn your business. Destiny does a fantastic job and is always very thorough. We look forwarding to working with you and appreciate your business. Efferem Sanchez, Agent State Farm Insurance "
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Abelardo Villarreal

June 10, 2025

5  out of  5
rating by Abelardo Villarreal
"Jessica Casillas, thank you for your help with adding a vehicle to my insurance contract.. You have great customer service communication. Have a wonderfu day and God bless."
We responded:
"Abelardo, Thank you and God bless you for the kind words. Jessica does a fantastic job and I'm thankful she was able to provide you with an outstanding customer experience. We appreciate you and thank you for your trust in our team. Efferem Sanchez, Agent State Farm Insurance"
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Jaime Gonzalez

June 10, 2025

5  out of  5
rating by Jaime Gonzalez
"I can’t say enough good things about Ernesto, my State Farm insurance representative. From the very beginning, he made the entire process easy and stress-free. He took the time to explain all my options clearly, answered every question I had (no matter how small), and made sure I felt confident in my decisions. Ernesto was always professional, responsive, and genuinely friendly—he never made me feel rushed or like just another customer. It’s rare to find someone who truly cares and goes the extra mile like he does. If you’re looking for someone reliable, knowledgeable, and easy to work with, I highly recommend Ernesto!"
We responded:
"Jaime, I'm glad Ernesto was able to make you feel confident and provided you with a great customer service experience. Ernesto always goes that extra mile to make sure to do the best for our clients. Your recommendation and the referral to our office is the greatest complement you can give. We appreciate you giving us the opportunity to be your agency of choice. Efferem Sanchez, Agent State Farm Insurance "
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HECTOR GALVAN

June 9, 2025

5  out of  5
rating by HECTOR GALVAN
"Just got insured by a very beautiful woman they’re at State Farm. Apart from being beautiful, she was very kind, friendly and very informative. I would’ve never thought I would be thinking of life insurance but as soon as I’m ready, I will be going back to her so if you get insurance ask for Dulce Macias, If everyone was like her, I would be going back every day"
We responded:
"Hector, Thank you for the flattering words towards Dulce and our team. I'm glad she was informative and was able to assist you in discussing the importance of Life Insurance and its importance to your loved ones. We appreciate the opportunity to earn your business. Efferem Sanchez, Agent State Farm Insurance "
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Alejandra Vargas

June 9, 2025

5  out of  5
rating by Alejandra Vargas
"I've been with Efren Sanchez - State Farm Insurance for almost 15 years now. Dulce as well as everyone at this office have always been super sweet, helpful and professional. It has always been a positive experience. Highly recommend!"
We responded:
"Alejandra, Thank you for sharing your positive experience with Dulce and our team. We try our hardest to make sure we do whatever we can for our clients. Thank you for your years of loyalty to our office. We truly appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance "
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Roy Hale

June 9, 2025

5  out of  5
rating by Roy Hale
"Dulce is always helpful. Even when we weren’t completely happy with the answers, she still took the time to explain everything and make sure our questions were addressed. I really appreciate the service and how she always tries to find a solution, any way she can. Great job—thank you!"
We responded:
"Roy, Thank you so much for your review of Dulce and our team. I know it's not always easy to find a positive outcome, but we try our hardest to make sure we do everything in our ability to get you the best service and solution to your concerns. We appreciate you and value your trust in our office. Efferem Sanchez, Agent State Farm Insurance"
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Norma Perez

June 9, 2025

5  out of  5
rating by Norma Perez
"I called the office because I had questions and problems regarding my car insurance and in no time I was helped by DULCE 👍 she helped me and guide tremendously in how to fix this problem she was very accurate efficiently and very helpful i was very pleased thank you Miss Dulce for always helping me with my insurance policy that’s why ! When Ever I called I always look forward to talk to her! Because I know things get done in no time!!!"
We responded:
"Norma, Thank you so much for sharing your positive customer experience with Dulce and out team. I'm glad we have been able to make you feel taken care of and have done things in a timely manner. We truly value and appreciate you and your trust in us. Efferem Sanchez, Agent State Farm Insurance"
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LilPete Fresh

June 5, 2025

5  out of  5
rating by LilPete Fresh
"I’ve been using them for years, Dulce and Destiny have always been very patient with me very professional love the service hands down."
We responded:
"Hey there, Thank you so much for the kind words toward our team. Our primary goal is to provide the best customer service possible. We appreciate you and appreciate the trust in our office. Efferem Sanchez, Agent State Farm Insurance"
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Jesus M Medina

June 5, 2025

5  out of  5
rating by Jesus M Medina
"Superb service and support"
We responded:
"Jesus, Thank you for your trust in our office. We appreciate you. Efferem Sanchez, Agent State Farm Insurance"
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Jose Castaneda

June 3, 2025

5  out of  5
rating by Jose Castaneda
"Just got a new policy with Elisa who is VERY knowledgeable and helpful. Auto insurance is a headache, but she answered all my questions and provided solutions to my concerns! If everyone provided this type of service, the world would be a better place!"
We responded:
"Jose, Thank you for sharing your positive Auto Insurance experience with Elisa and our team. Elisa does a fantastic job...and does her part to make the 'world a better place' :-) We truly appreciate you and thank you for trusting our team to handle your insurance needs. Efferem Sanchez, Agent State Farm Insurance "
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Happy Haunt

May 27, 2025

5  out of  5
rating by Happy Haunt
"Just had to update some services with state farm and dulce was very helpful and front forward with any information I needed or asked about. I've always had pleasant interactions with them"
We responded:
"Dulce does a fantastic job! Thank you so much for sharing your experience with her and our team. We truly appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance"
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Sarah Kay

May 23, 2025

5  out of  5
rating by Sarah Kay
"I have been with this State Farm office for over 15 years. Dulce is a great agent and she works hard to help make sure you are satisfied. She has assisted me for many years and I’m always happy to work with her. She is very knowledgeable and very sweet. Thank you Dulce for always taking the time to help me with all my insurance needs."
We responded:
"Sarah, First and foremost, thank you for your kind words towards Dulce and your continued support and loyalty to our office. We can't thank you enough for trusting us and allowing us to be your agency. We APPRECIATE YOU! Efferem Sanchez, Agent State Farm Insurance "
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jerold reeves

May 23, 2025

5  out of  5
rating by jerold reeves
"I have been a customer with Efferem Sanchez for many years, when I called today I spoke with Desiny.. As with every time I call into the office, I am always impressed with their "down home" professional polite and knowledgeable agents.. I wish all my calls were this pleasant and productive... Destiny is typical of the great people that I always get when I call Efferem's office, my agent at State Farm Insurance Company."
We responded:
"Jerold, Thank you for sharing your positive customer experience with Destiny and thank you for the support and loyalty to our office over the many years. We understand you could choose any other agency, and we appreciate thank you for choosing our team. We try our best to provide that positive customer experience...thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance "
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ROLLER672K

May 15, 2025

5  out of  5
rating by ROLLER672K
"Jessica was very helpful and sent the documents I needed very quickly. 5 stars!"
We responded:
"Thank you for the positive feedback on Jessica and our team's customer service. I'm glad we were able to assist you in a timely manner and provide you with exceptional 5 Star Service. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance"
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jamela brown

May 12, 2025

5  out of  5
rating by jamela brown
"Ernesto and Jessica have been extremely pleasant from our very first interaction (est 3 yrs) excellent customer service, excellent communication. Thank you for being personable, efficient and professional 😊"
We responded:
"Jamela, Thank you for your kind words and loyalty to our office over the years. Providing a positive customer experience is always key for our team. I'm thankful both Ernesto and Jessica have lived up to that standard. We appreciate you and thank you for trusting us as your insurance agency. Efferem Sanchez, Agent State Farm Insurance "