
State Farm® Insurance Agent Efferem Sanchez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeramiah Harper
July 9, 2025
"🌟 Exceptional Service from a Truly Dedicated Agent! 🌟 If you’re looking for an insurance agent who goes above and beyond, Dulce at State Farm (12327 Woodruff Ave, Downey, CA 90241) is an absolute gem! From the moment I spoke with her over the phone, Dulce treated me like family, taking the time to deeply understand my needs, concerns, and budget. Her thoroughness in helping me find the perfect insurance policy was nothing short of incredible. Dulce didn’t just skim the surface—she dove deep. She walked me through every coverage option, explaining complex terms in plain English so I could make informed decisions. Whether it was auto, home, or life insurance, she meticulously compared policies, highlighting nuances I never would’ve noticed. She even noticed gaps in my previous coverage that could’ve left me vulnerable, and immediately proposed solutions tailored to my lifestyle. What truly stood out was her patience and attention to detail. She spent hours answering my (many!) questions, never rushing or pushing a sale. Instead, Dulce prioritized education, ensuring I knew exactly what I was paying for—and why. She balanced comprehensive coverage with affordability, proving she genuinely cares about her clients’ financial well-being. Her proactive approach and warm demeanor made me feel confident and protected—like I had a true advocate in my corner. If you want an agent who treats your insurance like her own, Dulce is the one. Her expertise, integrity, and heartfelt commitment to clients are unmatched. Thank you, Dulce, for making something daunting feel effortless—I’ll recommend you to everyone I know! 10/10 – State Farm should be proud to have her! 📍 12327 Woodruff Avenue, Downey, CA 90241-5628 📞 Don’t wait—call Dulce today and experience insurance done right!"
Hansum Poegi
July 9, 2025
"Our agent, Sonia, has really been a delight to work with. She not only demonstrates a profound understanding of our insurance policy options but also her professionalism reflects well on the company."
Sandra Valdez-Soriano
July 6, 2025
"23 years of great service and counting! Efferem’s team is amazing! I have never had a bad experience with them. Every time I need to add or delete a vehicle to my policy or need advice about life insurance or home insurance, everyone is so helpful. Ernesto especially is super courteous and professional. He will go out of his way to always help me with my situations(there has been a few). If you are looking for any type of insurance, I recommend this agents office 💯!"
"Sandra, Thank you so much for your trust and loyalty to our team over the past 23 years. I am thankful that Ernesto was able to assist you, and I'm thankful that we've been able to take care of you Auto, Home, and Life Insurance over the many ears. We appreciate you and thank you for the opportunity to be your agency of choice.... for another 23 years :-) Efferem Sanchez, Agent State Farm Insurance"
bailey pignatore
July 3, 2025
"Jessica Casillas was wonderful and super helpful with my helping me with my claim and answered all the questions I had."
"Bailey, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jessica and our team; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and thank you for your trust in our office. Efferem Sanchez, Agent State Farm Insurance"
Jose
June 27, 2025
"Son muy amables buena atención pero si esta muy elevado el seguro básico"
"Gracias por su negocio y confianza en nuestra oficina. Efferem Sanchez, Agent State Farm Insurance Agency"
Victoria Santiago
June 26, 2025
"Hola tengo muchos años con State Farm y en esta ocasión me atendió la señorita Sonia que su atención fue muy amable y profesional. Gracias x contar con personas como Sonia .💯 eficiente"
"Muchas gracias por las palabras amables. Te apreciamos. Efferem"
Vane Liz
June 20, 2025
"Hi everyone With everything financially increasing in this world. It makes a difference when you encounter someone like Sonia who has the patience to review and answer all your questions regarding policy. I wanted to make sure I had all possible discounts and she was not bothered at all to review the 4 cars we have with State Farm She made my day ;)"
"Vane, Thank you so much for the kind words towards Sonia and our team. We couldn't agree with you more. In today's "world" and marketplace so many things seem difficult, and customer service is all but gone. We do our best to provide a positive customer experience. Thank you for your business and thank you for being part of our agency. Efferem Sanchez, Agent State Farm Insurance "
Ryan Guerrero
June 20, 2025
"I wanted to take a moment to leave a review for Dulce Macias. She was incredibly kind, professional, and helpful throughout the entire process. I had received online quotes from several different insurance companies, and State Farm offered the best rate for the coverage I needed. When Dulce and I spoke over the phone, she provided me with a personalized quote that was even lower than what I initially saw on the State Farm website. I’m grateful she reached out and used her knowledge/expertise to help secure the best possible rate for me. I highly recommend working with Dulce Macias."
"Ryan, Thank you for kind words towards Dulce and our team. I am thankful she was able to help you with your auto insurance and give you the individual attention needed. Our customer experience is extremely important to us. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance "
Benjamin Agatep
June 18, 2025
"Jessica was very helpfull and a pleasure to work with. Great customer service."
"Ben, Dulce does a fantastic job with our clients and always goes above and beyond. Thank you for sharing your experience with her and our team. Our primary goal is to provide the best customer service possible. Thank you for trusting our office, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "
Lilia Trejo
June 17, 2025
"I’ve been working with Dulce for the past 3 years and she is great. Always friendly and very helpful anytime I call for my home/auto insurance needs."
DeeDee
June 14, 2025
"If i can rate 10 stars i would!!!! Thank you so much to the young lady that assisted me. It's not often i write reviews but this representative was TOP TIER, I just had to. Thank you DESTINY HERNANDEZ!!! The whole process has been so fast and smooth, I now found the company i will be using for all my insurance needs!I will be back soon. Thank you so much"
"Wow! Thank you so much for your great review of Destiny and what she does for her clients. I am so thankful that we are able to provide you with a positive customer experience! We thank you for your business; and we thank you for trusting us with what matters most! Efferem Sanchez, Agent State Farm Insurance"
Josh Salazar
June 13, 2025
"Been with Efferem at State Farm for many years, love the team. Recently spoke with Dulce regarding regular insurance matters, she asked when was the last time I went over coverages and life insurance, she is very knowledgeable about the subject and provided great advise for future security which I believe will be very helpful."
Krystal Macias
June 10, 2025
"Dulce at State Farm is phenomenal!! She’s always there when I need her, never fails to help, and makes managing my home, auto, PLUP and life insurance easy and stress free."
"Krystal, Thank you so much for your response. I'm so happy Dulce was able to assist you with your Auto, Home, Personal Liability, and Life Insurance needs. More importantly, I am thankful it was stress free. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance "
Maria Hernandez
June 10, 2025
"Thank you Destiny for all your help and for answering all my questions. You made things so easy for my family. Destiny made sure I got the coverage I needed that will protect us 💯. She was really friendly and easy to talk to. I am very happy with State Farm. I highly recommend working with Destiny!! Thank you for everything!"
"Maria, Thank you for the kind words towards Destiny and our team. Your recommendation means the world to us; there could not be a higher compliment than a referral and recommendation. Our service efforts are a top priority, and we thank you for trusting us with your insurance needs. Efferem Sanchez, Agent State Farm Insurance "
theresa martinez
June 10, 2025
"My family and I have been with state farm for a while and have always dealt with destiny Hernandez and she is always so amazing and helpful. She always makes it super easy for us and gives us an amazing experience."
"Theresa, Thank you for your years of loyalty...we appreciate you and your trust in our office. I'm thankful Destiny has been able to provide you with an Amazing Experience...our customer experience is a top priority. Thank you for trusting our office over the years to take care of what matters most to you. Efferem Sanchez, Agent State Farm Insurance"
Ivette Tee
June 10, 2025
"I called in for some quotes and got the opportunity to speak with destiny , she was so kind and detailed!! She made me feel so welcomed ! I will be calling back to move forward :)"
"Ivette, Thank you for the opportunity to earn your business. Destiny does a fantastic job and is always very thorough. We look forwarding to working with you and appreciate your business. Efferem Sanchez, Agent State Farm Insurance "
Abelardo Villarreal
June 10, 2025
"Jessica Casillas, thank you for your help with adding a vehicle to my insurance contract.. You have great customer service communication. Have a wonderfu day and God bless."
"Abelardo, Thank you and God bless you for the kind words. Jessica does a fantastic job and I'm thankful she was able to provide you with an outstanding customer experience. We appreciate you and thank you for your trust in our team. Efferem Sanchez, Agent State Farm Insurance"
Jaime Gonzalez
June 10, 2025
"I can’t say enough good things about Ernesto, my State Farm insurance representative. From the very beginning, he made the entire process easy and stress-free. He took the time to explain all my options clearly, answered every question I had (no matter how small), and made sure I felt confident in my decisions. Ernesto was always professional, responsive, and genuinely friendly—he never made me feel rushed or like just another customer. It’s rare to find someone who truly cares and goes the extra mile like he does. If you’re looking for someone reliable, knowledgeable, and easy to work with, I highly recommend Ernesto!"
"Jaime, I'm glad Ernesto was able to make you feel confident and provided you with a great customer service experience. Ernesto always goes that extra mile to make sure to do the best for our clients. Your recommendation and the referral to our office is the greatest complement you can give. We appreciate you giving us the opportunity to be your agency of choice. Efferem Sanchez, Agent State Farm Insurance "
HECTOR GALVAN
June 9, 2025
"Just got insured by a very beautiful woman they’re at State Farm. Apart from being beautiful, she was very kind, friendly and very informative. I would’ve never thought I would be thinking of life insurance but as soon as I’m ready, I will be going back to her so if you get insurance ask for Dulce Macias, If everyone was like her, I would be going back every day"
"Hector, Thank you for the flattering words towards Dulce and our team. I'm glad she was informative and was able to assist you in discussing the importance of Life Insurance and its importance to your loved ones. We appreciate the opportunity to earn your business. Efferem Sanchez, Agent State Farm Insurance "
Alejandra Vargas
June 9, 2025
"I've been with Efren Sanchez - State Farm Insurance for almost 15 years now. Dulce as well as everyone at this office have always been super sweet, helpful and professional. It has always been a positive experience. Highly recommend!"
"Alejandra, Thank you for sharing your positive experience with Dulce and our team. We try our hardest to make sure we do whatever we can for our clients. Thank you for your years of loyalty to our office. We truly appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance "
Roy Hale
June 9, 2025
"Dulce is always helpful. Even when we weren’t completely happy with the answers, she still took the time to explain everything and make sure our questions were addressed. I really appreciate the service and how she always tries to find a solution, any way she can. Great job—thank you!"
"Roy, Thank you so much for your review of Dulce and our team. I know it's not always easy to find a positive outcome, but we try our hardest to make sure we do everything in our ability to get you the best service and solution to your concerns. We appreciate you and value your trust in our office. Efferem Sanchez, Agent State Farm Insurance"
Norma Perez
June 9, 2025
"I called the office because I had questions and problems regarding my car insurance and in no time I was helped by DULCE 👍 she helped me and guide tremendously in how to fix this problem she was very accurate efficiently and very helpful i was very pleased thank you Miss Dulce for always helping me with my insurance policy that’s why ! When Ever I called I always look forward to talk to her! Because I know things get done in no time!!!"
"Norma, Thank you so much for sharing your positive customer experience with Dulce and out team. I'm glad we have been able to make you feel taken care of and have done things in a timely manner. We truly value and appreciate you and your trust in us. Efferem Sanchez, Agent State Farm Insurance"
LilPete Fresh
June 5, 2025
"I’ve been using them for years, Dulce and Destiny have always been very patient with me very professional love the service hands down."
"Hey there, Thank you so much for the kind words toward our team. Our primary goal is to provide the best customer service possible. We appreciate you and appreciate the trust in our office. Efferem Sanchez, Agent State Farm Insurance"
Jesus M Medina
June 5, 2025
"Superb service and support"
"Jesus, Thank you for your trust in our office. We appreciate you. Efferem Sanchez, Agent State Farm Insurance"
Jose Castaneda
June 3, 2025
"Just got a new policy with Elisa who is VERY knowledgeable and helpful. Auto insurance is a headache, but she answered all my questions and provided solutions to my concerns! If everyone provided this type of service, the world would be a better place!"
"Jose, Thank you for sharing your positive Auto Insurance experience with Elisa and our team. Elisa does a fantastic job...and does her part to make the 'world a better place' :-) We truly appreciate you and thank you for trusting our team to handle your insurance needs. Efferem Sanchez, Agent State Farm Insurance "