State Farm® Insurance Agent Efferem Sanchez

"🌟 Exceptional Service from a Truly Dedicated Agent! 🌟 If you’re looking for an insurance agent who goes above and beyond, Dulce at State Farm (12327 Woodruff Ave, Downey, CA 90241) is an absolute gem! From the moment I spoke with her over the phone, Dulce treated me like family, taking the time to deeply understand my needs, concerns, and budget. Her thoroughness in helping me find the perfect insurance policy was nothing short of incredible. Dulce didn’t just skim the surface—she dove deep. She walked me through every coverage option, explaining complex terms in plain English so I could make informed decisions. Whether it was auto, home, or life insurance, she meticulously compared policies, highlighting nuances I never would’ve noticed. She even noticed gaps in my previous coverage that could’ve left me vulnerable, and immediately proposed solutions tailored to my lifestyle. What truly stood out was her patience and attention to detail. She spent hours answering my (many!) questions, never rushing or pushing a sale. Instead, Dulce prioritized education, ensuring I knew exactly what I was paying for—and why. She balanced comprehensive coverage with affordability, proving she genuinely cares about her clients’ financial well-being. Her proactive approach and warm demeanor made me feel confident and protected—like I had a true advocate in my corner. If you want an agent who treats your insurance like her own, Dulce is the one. Her expertise, integrity, and heartfelt commitment to clients are unmatched. Thank you, Dulce, for making something daunting feel effortless—I’ll recommend you to everyone I know! 10/10 – State Farm should be proud to have her! 📍 12327 Woodruff Avenue, Downey, CA 90241-5628 📞 Don’t wait—call Dulce today and experience insurance done right!"

"Our agent, Sonia, has really been a delight to work with. She not only demonstrates a profound understanding of our insurance policy options but also her professionalism reflects well on the company."

"23 years of great service and counting! Efferem’s team is amazing! I have never had a bad experience with them. Every time I need to add or delete a vehicle to my policy or need advice about life insurance or home insurance, everyone is so helpful. Ernesto especially is super courteous and professional. He will go out of his way to always help me with my situations(there has been a few). If you are looking for any type of insurance, I recommend this agents office 💯!"

"Jessica Casillas was wonderful and super helpful with my helping me with my claim and answered all the questions I had."

"Son muy amables buena atención pero si esta muy elevado el seguro básico"

"Hola tengo muchos años con State Farm y en esta ocasión me atendió la señorita Sonia que su atención fue muy amable y profesional. Gracias x contar con personas como Sonia .💯 eficiente"

"Hi everyone With everything financially increasing in this world. It makes a difference when you encounter someone like Sonia who has the patience to review and answer all your questions regarding policy. I wanted to make sure I had all possible discounts and she was not bothered at all to review the 4 cars we have with State Farm She made my day ;)"

"I wanted to take a moment to leave a review for Dulce Macias. She was incredibly kind, professional, and helpful throughout the entire process. I had received online quotes from several different insurance companies, and State Farm offered the best rate for the coverage I needed. When Dulce and I spoke over the phone, she provided me with a personalized quote that was even lower than what I initially saw on the State Farm website. I’m grateful she reached out and used her knowledge/expertise to help secure the best possible rate for me. I highly recommend working with Dulce Macias."

"Jessica was very helpfull and a pleasure to work with. Great customer service."

"I’ve been working with Dulce for the past 3 years and she is great. Always friendly and very helpful anytime I call for my home/auto insurance needs."

"If i can rate 10 stars i would!!!! Thank you so much to the young lady that assisted me. It's not often i write reviews but this representative was TOP TIER, I just had to. Thank you DESTINY HERNANDEZ!!! The whole process has been so fast and smooth, I now found the company i will be using for all my insurance needs!I will be back soon. Thank you so much"

"Been with Efferem at State Farm for many years, love the team. Recently spoke with Dulce regarding regular insurance matters, she asked when was the last time I went over coverages and life insurance, she is very knowledgeable about the subject and provided great advise for future security which I believe will be very helpful."

"Dulce at State Farm is phenomenal!! She’s always there when I need her, never fails to help, and makes managing my home, auto, PLUP and life insurance easy and stress free."

"Thank you Destiny for all your help and for answering all my questions. You made things so easy for my family. Destiny made sure I got the coverage I needed that will protect us 💯. She was really friendly and easy to talk to. I am very happy with State Farm. I highly recommend working with Destiny!! Thank you for everything!"

"My family and I have been with state farm for a while and have always dealt with destiny Hernandez and she is always so amazing and helpful. She always makes it super easy for us and gives us an amazing experience."

"I called in for some quotes and got the opportunity to speak with destiny , she was so kind and detailed!! She made me feel so welcomed ! I will be calling back to move forward :)"

"Jessica Casillas, thank you for your help with adding a vehicle to my insurance contract.. You have great customer service communication. Have a wonderfu day and God bless."

"I can’t say enough good things about Ernesto, my State Farm insurance representative. From the very beginning, he made the entire process easy and stress-free. He took the time to explain all my options clearly, answered every question I had (no matter how small), and made sure I felt confident in my decisions. Ernesto was always professional, responsive, and genuinely friendly—he never made me feel rushed or like just another customer. It’s rare to find someone who truly cares and goes the extra mile like he does. If you’re looking for someone reliable, knowledgeable, and easy to work with, I highly recommend Ernesto!"

"Just got insured by a very beautiful woman they’re at State Farm. Apart from being beautiful, she was very kind, friendly and very informative. I would’ve never thought I would be thinking of life insurance but as soon as I’m ready, I will be going back to her so if you get insurance ask for Dulce Macias, If everyone was like her, I would be going back every day"

"I've been with Efren Sanchez - State Farm Insurance for almost 15 years now. Dulce as well as everyone at this office have always been super sweet, helpful and professional. It has always been a positive experience. Highly recommend!"

"Dulce is always helpful. Even when we weren’t completely happy with the answers, she still took the time to explain everything and make sure our questions were addressed. I really appreciate the service and how she always tries to find a solution, any way she can. Great job—thank you!"

"I called the office because I had questions and problems regarding my car insurance and in no time I was helped by DULCE 👍 she helped me and guide tremendously in how to fix this problem she was very accurate efficiently and very helpful i was very pleased thank you Miss Dulce for always helping me with my insurance policy that’s why ! When Ever I called I always look forward to talk to her! Because I know things get done in no time!!!"

"I’ve been using them for years, Dulce and Destiny have always been very patient with me very professional love the service hands down."

"Superb service and support"

"Just got a new policy with Elisa who is VERY knowledgeable and helpful. Auto insurance is a headache, but she answered all my questions and provided solutions to my concerns! If everyone provided this type of service, the world would be a better place!"